For security companies guarding tens or hundreds of sites. One control room. Every site. Shifts, sub-roles and SLAs — documented, in writing, by the hour.
"By 9am the operations director already knows: which sites had exceptions overnight, which client called in an SLA review, and which guards are off-roster. The conversation with the client this afternoon is no longer 'we'll look into it' — it's a printed page."
Every site, on one screen. Sortable by client, by region, by SLA tier — with red-line alerts on missed coverage.
Shifts, sub-roles, handovers, sick-leave reassignments — managed once at HQ, distributed automatically to every guard's phone.
Every entry and exit is timestamped, GPS-stamped and signed. Disputes about who came in, when, are now archaeology.
Response time, escalation time, resolution time — auto-measured per client, reported monthly. The contract review writes itself.
Each client gets read-only access to their own site's record. Quarterly review meetings now start with the data — not with finger-pointing.
Hours rostered match hours billable. Sub-contractor passes track to the master roster. The reconciliation is no longer a Friday afternoon.
illustrative numbers · not from a live deployment