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The block, on a single lease.

For 12-to-200-unit apartment buildings. Per-unit access, household-aware visitor invitations, and a board pack the AGM actually reads.

A Tuesday in Kilimani · 24-unit block

"The plumber for unit 7B arrives at the gate. The keypad recognises a pre-approved code, the resident gets a notification, the visit is logged. By 6pm the board treasurer can see — without asking anyone — which units had contractors that day, and which incidents were logged."

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01
For the apartment build

Six things that actually change.

Per-unit access codes.

The keypad knows which unit a visitor is for. The resident is notified. The log keeps the unit number — not just a name written badly.

Domestic staff & contractors.

The cleaner who comes every Tuesday, the gardener every Saturday, the long-running renovation crew — each registered to a unit, approved by the household, badged at the gate every time.

Couriers, signed for.

The concierge desk receives a parcel. The resident gets a notification with a photo. Pickup is logged with a signature on the tablet — no missing parcels, no awkward conversations.

House rules, in pocket.

The lease, the rules, the fire-drill notice — readable, current, with read-receipts. Not buried in a WhatsApp thread from 2022.

The board pack writes itself.

Monthly: gate exceptions, peak times, occupancy, incidents — emailed to the committee on the same day, every month.

The audit, automatic.

Every override, export and personal-data access is logged. When the bank, the AGM or the regulator asks — the answer is one export.

02
A day at the block

What it looks like.

06:30

Night shift hands over.

Outgoing guard's shift book closes itself. Incoming guard sees the night's exceptions before stepping onto the desk.

08:15

Plumber arrives.

Pre-approved by the resident the night before. Gate validates the QR. Visit logged to unit 7B.

11:40

Estate-wide notice.

Maintenance posts a water-shutdown announcement. SMS & push hit every household. Read-receipts come back inside an hour.

14:05

Delivery, signed for.

Concierge desk receives a parcel. Resident gets a photo. Pickup is logged with a signature on the tablet.

19:20

Late visitor, exception.

Off-list arrival. Guard requests override. Manager approves on her phone — reason recorded, exception logged.

23:00

Day's record sealed.

Append-only ledger closes the day. No edits, no second drafts. Tomorrow's report writes itself.

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Apartment questions

Before you ask.

Do residents pay anything to use the app?+
No. The resident and visitor apps are free for residents and their guests. The platform is billed to the property, not to individuals.
What if a resident or visitor has no smartphone?+
No-one is locked out. A visitor can reply to the invitation SMS with their code from any phone and get their PIN back by SMS; otherwise the guard registers the arrival and the resident approves by phone, or manual gate logging is used — captured in the same audit record.
How long does onboarding take for a block?+
An apartment block is typically about two weeks: directory import, gate-keypad install, resident-app rollout, and the first board pack.
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